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File #: 25-1455   
Status: Agenda Ready
In control: OFFICE OF REGIONAL COMMUNICATIONS AND TECHNOLOGY
Agenda Date: 12/9/2025 Final action:
Title: MOTION TO APPROVE Work Authorization No. WA-ORCAT-NICE-002 for NICE Systems, Inc. (Agreement No. TEC2126907A1_1), in the not-to-exceed amount of $2,082,198, which provides for the acquisition of hardware, software, licensing, and professional services to replace existing hardware, to upgrade software, and to implement a new interface to the VIPER 7 911 phone system at the Regional and Non-Regional Public Safety Answering Points (PSAPs).
Attachments: 1. Exhibit 1 - Work Authorization WA-ORCAT-NICE-002
Date Action ByActionResultAction DetailsMeeting DetailsVideo
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Broward County Commission Regular Meeting                               

Director's Name:  Tracy Jackson

Department:                       Regional Communications and Technology

 

Information

Requested Action

title

MOTION TO APPROVE Work Authorization No. WA-ORCAT-NICE-002 for NICE Systems, Inc. (Agreement No. TEC2126907A1_1), in the not-to-exceed amount of $2,082,198, which provides for the acquisition of hardware, software, licensing, and professional services to replace existing hardware, to upgrade software, and to implement a new interface to the VIPER 7 911 phone system at the Regional and Non-Regional Public Safety Answering Points (PSAPs).

 

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Why Action is Necessary

Work Authorizations above the award authority of the Director of Purchasing under Section 21.47 of the Broward County Procurement Code requires Board approval.

 

What Action Accomplishes

Provides the ability to replace the Voice Recording System (VRS) equipment which is nearing end-of-life, to upgrade the VRS software to the latest version, and to upgrade the existing interface to the 911 phone system for voice recording.

 

Goal Related Icon(s)

County Commission

Go Green

MAP Broward

 

Previous Action Taken

None

 

Summary Explanation/Background

THE OFFICE OF REGIONAL COMMUNICATIONS AND TECHNOLOGY DIVISION RECOMMENDS APPROVAL OF THE ABOVE MOTION.

 

The existing Technology Products Agreement with Nice Systems, Inc. was executed on July 21, 2023 (“Agreement”). The term of the Agreement expires in October 2028.

 

The current hardware platform was upgraded in 2018, and the software was upgraded in 2022.

 

If approved, Work Authorization No. WA_ORCAT-NICE-002 will provide for the acquisition of hardware, software, licensing, and professional services to replace existing hardware, to upgrade software, and to implement a new interface to the VIPER 7 911 phone system at the Regional and Non-Regional Public Safety Answering Points (PSAPs).

 

There are no revisions made to the not-to-exceed amounts of the existing Agreement, nor to the length of time for the term of the agreement.

 

Source of Additional Information

Tracy Jackson, Director, Regional Emergency Services and Communication (954), 831-3908 or Michael Nairn, E911 Administrator, Communications and Technology Division, (954) 298-9858.

 

Fiscal Impact

Fiscal Impact/Cost Summary

The funding for the hardware, software, and services associated with Work Authorization No. WA-ORCAT-NICE-002 is available through the State of Florida’s E9-1-1 Fund. There is no expected impact to the General Fund.