File #: 24-326   
Status: Agenda Ready
In control: FINANCE AND ADMINISTRATIVE SERVICES DEPARTMENT
Agenda Date: 4/16/2024 Final action: 4/16/2024
Title: MOTION TO APPROVE final ranking of the qualified firms for Request for Proposals (RFP) No. GEN2126551P1, Third Party Administration of Health Savings (HSA), Health Reimbursement (HRA), and Flexible Spending (FSA) Accounts, for the Human Resources Division. The ranked firms are: 1 - Total Administrative Services Corporation; 2 - HSA Bank; 3 - PayFlex Systems USA, Inc.; 4 - Eagles, Benefits by Design, Inc.; and 5 - WEX Health, Inc.
Attachments: 1. Exhibit 1 - Score Sheets and Summary, 2. Exhibit 2 - Objection Email dated February 22, 2024, 3. Exhibit 3 - Response to Objection Email dated March 8, 2024
Date Action ByActionResultAction DetailsMeeting DetailsVideo
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Broward County Commission Regular Meeting                               

Director's Name:  George Tablack

Department:                       Finance and Administrative Services                     Division: Purchasing

 

Information

Requested Action

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MOTION TO APPROVE final ranking of the qualified firms for Request for Proposals (RFP) No. GEN2126551P1, Third Party Administration of Health Savings (HSA), Health Reimbursement (HRA), and Flexible Spending (FSA) Accounts, for the Human Resources Division. The ranked firms are: 1 - Total Administrative Services Corporation; 2 - HSA Bank; 3 - PayFlex Systems USA, Inc.; 4 - Eagles, Benefits by Design, Inc.; and 5 - WEX Health, Inc.

 

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Why Action is Necessary

In accordance with Broward County Procurement Code Section 21.42.(j), Procedures for RFPs, RLIs, and RFQs, if an objection or protest has been filed with respected to an Evaluation Committee’s ranking, the ranking must be submitted to the Board for final approval. The Board, by majority vote, may (1) accept the ranking as final; (2) reject all responses to the solicitation; or (3) direct the Evaluation Committee to reconvene to consider any new or additional information the Board directs the Evaluation Committee to consider. In addition, the Board may request presentations by the ranked vendors and may, by supermajority vote, rerank those vendors in a final ranking.

 

What Action Accomplishes

Approves the Evaluation Committee’s recommendation of the final ranking of qualified firms.

 

Goal Related Icon(s)

County Commission

Go Green

MAP Broward

 

Previous Action Taken

None.

 

Summary Explanation/Background

THE PURCHASING DIVISION AND THE FINANCE AND ADMINISTRATIVE SERVICES DEPARTMENT/HUMAN RESOURCES DIVISION RECOMMEND APPROVAL OF THE ABOVE MOTION.

 

This procurement was solicited to engage the services of a qualified firm to provide Third Party Administration of Employee Health Savings, Health Reimbursement, and Flexible Spending Accounts. Services include, but are not limited to, implementation, enrollment processing, standard reporting, participant statements, claims and reimbursement processing, investment options for Health Savings Accounts, web services, non-discrimination testing, debit/credit cards, and administration of claims runout and account reconciliation.

 

On August 7, 2023, Request for Proposals (RFP) No. GEN2126551P1, Third Party Administration of HSA, HRA, and FSA, was advertised. At the time of the September 1, 2023 submittal deadline, seven firms submitted proposals.

 

On December 8, 2023, an Initial Evaluation Committee (EC) meeting was held. The EC evaluated the submittals and determined that five of the seven firms were responsive and responsible to the RFP requirements and would proceed to final evaluation.

 

On February 7, 2024, a Final EC meeting was held. After presentations, evaluation, scoring, and ranking, the EC named Total Administrative Services Corporation (Score: 197) as the first-ranked firm; HSA Bank (Score: 185) as the second-ranked firm; PayFlex Systems USA, Inc. (Score: 177) as the third-ranked firm; Eagles, Benefits by Design, Inc. (Score: 175) as the fourth-ranked firm; and WEX Health, Inc. (Score: 132) as the fifth-ranked firm (Exhibit 1).

 

The EC’s proposed recommendation of ranking was posted on the Purchasing Division website from February 21 - 26, 2024, which provided an opportunity for any proposer or interested party to present any new or additional information regarding the responsibility of the proposers.

 

On February 22, 2024, the Director of Purchasing received an objection to the proposed recommendation of ranking from PayFlex Systems USA, Inc. (PayFlex). PayFlex’s objection contained two assertions stating that: 1) they provided responses that included the missing sections of the Evaluation Criteria, and 2) their information was not present during the initial evaluation, which could have significantly impacted the committee's rating (Exhibit 2).

 

On March 15, 2024, the Director of Purchasing issued a response to PayFlex’s objection assertions stating that, after review of the procurement records and proceedings of the EC, and in consultation with the Office of the County Attorney, the issues raised in the objection were not of sufficient merit to recall or otherwise alter the recommendation of the EC. The evaluation of firms was conducted appropriately and within established requirements, guidelines, practices, and procedures set forth in the Broward County Procurement Code, County Ordinances, and existing written guidelines of the Purchasing Division. As such, the objection was denied (Exhibit 3).

 

The EC’s final recommendation of ranking was posted on the Purchasing Division website from March 18 - 22, 2024, which provided an opportunity for any aggrieved proposer to file a formal protest. No formal protest was received.

 

Additional supporting documentation provided to the EC regarding this procurement can be found on Broward County’s Purchasing Division website at <https://www.broward.org/Purchasing/Pages/Repository.aspx>.

 

Source of Additional Information

Robert E. Gleason, Director, Purchasing Division, (954) 357-6070

 

Fiscal Impact

Fiscal Impact/Cost Summary

There is no fiscal impact.

 

Requisition No. HRS0000702