Broward County Commission Regular Meeting
Director's Name: Mark D. Bogen
Department: County Commission
Information
Requested Action
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MOTION TO DISCUSS termination of, and/or other available remedies against, Ace Rent A Car and any other car rental company operating at the Fort Lauderdale-Hollywood International Airport that is scamming consumers. (Vice-Mayor Bogen)
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Why Action is Necessary
Necessary to permit the referenced Board discussion and to provide direction to County staff.
What Action Accomplishes
Allows the referenced Board discussion and direction.
Goal Related Icon(s)
☐County Commission
☐Go Green
☐MAP Broward
Previous Action Taken
Summary Explanation/Background
Broward County residents have reported that Ace Rent A Car uses unfair and deceptive practices at the Fort Lauderdale-Hollywood International Airport, such as advertising “unlimited mileage” when in fact some rentals are limited to only 150 miles, or adding insurance coverages that are not requested by the customers. This item permits Board discussion and direction to County staff regarding these consumer complaints and the available actions and remedies that the Board may direct County staff to pursue.
This item is submitted after the deadline for supplemental items as the sponsor only recently became aware of this issue. In light of the upcoming summer recess and the potential for consumer harm over the summer travel months, the discussion should not be deferred until the August agenda.
Source of Additional Information
Ron Lichtman, Chief of Staff, 354-357-7002
Fiscal Impact
Fiscal Impact/Cost Summary
None.