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File #: 22-555   
Status: Agenda Ready
In control: Human Services - Elderly and Veterans Services Division
On agenda: 6/7/2022 Final action: 6/7/2022
Title: MOTION TO APPROVE Memorandum of Agreement between the Florida Department of Veterans' Affairs and Broward County, effective upon the date fully executed by both parties, to authorize Broward County the use of the VetraSpec technology to manage its veterans' case files and records; authorize the Mayor and Clerk to execute same; and authorize County Administrator to take all necessary administrative and budgetary actions to implement the Memorandum of Agreement.
Indexes: Established Commission Goals
Attachments: 1. Exhibit1 - FDVA-MOA VetraSpec-FY21-22
Date Action ByActionResultAction DetailsMeeting DetailsVideo
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Broward County Commission Regular Meeting
Director's Name: Tara Gaudin
Department: Human Services Division: Elderly & Veterans Services

Information
Requested Action
title
MOTION TO APPROVE Memorandum of Agreement between the Florida Department of Veterans' Affairs and Broward County, effective upon the date fully executed by both parties, to authorize Broward County the use of the VetraSpec technology to manage its veterans' case files and records; authorize the Mayor and Clerk to execute same; and authorize County Administrator to take all necessary administrative and budgetary actions to implement the Memorandum of Agreement.

body
Why Action is Necessary
Agreements with external agencies require approval by the Broward County Board of County Commissioners ("Commission").

What Action Accomplishes
Motion approves the authorized use by Broward County of an outsourced technology to manage its veterans' case files and records.

Is this Action Goal Related
Yes

Previous Action Taken
None

Summary Explanation/Background
THE HUMAN SERVICES DEPARTMENT AND THE ELDERLY AND VETERANS SERVICES DIVISION RECOMMEND APPROVAL OF THE ABOVE ACTION.

This action supports the Commission's value of "consistently delivering responsive, efficient, quality services to the public and internal customers," and the goal to "respond to every customer, internal or external, expeditiously, thoroughly and professionally." The Florida Department of Veterans Affairs ("FDVA") requires from Veterans Services Officers ("VSOs") the use of the VetraSpec technology to manage case files and records, with the purpose of linking local veterans to superior services, benefits, and support.

The FDVA purchased VetraSpec, an online claims management software built for VSOs to access their data from any computer with internet service. The FDVA requires the use of this software by all VSOs. Broward County has had a Memorandum of Agreement ("MOA") with FDVA since 2017 to regulate the use of...

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